Refund and Returns Policy

Last updated: May 2026

At I Sell Everything GH, customer satisfaction is important to us. This Refund and Returns Policy explains the conditions for returning products and requesting refunds.

Return Eligibility

Customers may request a return for eligible products within 7 days after delivery.

To qualify for a return:

• The product must be unused and in good condition
• The item must be in its original packaging
• Proof of purchase or order confirmation may be required
• The product must not be damaged due to misuse

Non-Returnable Items

Certain products may not be eligible for returns, including:

• Personal care items
• Used products
• Downloadable or digital products
• Customized items
• Products damaged after delivery by the customer

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible with:

• Your order number
• Photos of the item
• A description of the issue

We will review the request and provide assistance where applicable.

Refund Process

Approved refunds may be processed through the original payment method or another agreed method.

Refund processing times may vary depending on the payment provider or financial institution.

Exchange Policy

Eligible products may be exchanged depending on stock availability.

Delivery Charges

Delivery fees may not be refundable unless the return is caused by an error from I Sell Everything GH.

Order Cancellation

Orders may be canceled before shipment or processing. Once an order has been shipped, cancellation may not be possible.

Contact Us

For returns, exchanges, or refund inquiries, please contact our support team through our Contact page.